Review Batch Reports

Steps

1. Open Reporting and go to Batch Report.

2. Set the date range for the settlement period you’re reviewing.

3. Review each batch summary to see which transactions are grouped together.

4. Cross-check batch totals against:
• Daily reconciliation totals
• Bank deposits (when they land)
• Any refunds/voids that affect net totals

5. Save/export the batch details if you need them for accounting.

What Happens Next

• Batch reports help you explain how transactions are grouped for settlement and funding.

• A batch may include multiple transactions and can settle differently depending on processing timelines.

You’ll Know It Worked When

• You can match each batch total to the expected deposit(s) (within normal timing).

• You can explain differences using transaction history and refund/void activity.

Common Issues

• Batch totals don’t match deposits yet: deposits may arrive later based on settlement/funding timing.

• A transaction is missing from the expected batch: widen the date range and check transaction status.

• Refunds/voids changed totals: confirm those items in transaction history and re-calc net totals.