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Reconcile Daily Totals

Close out the day by matching transactions, deposits, and PMS totals.

Steps

  1. Open Reporting and set the date to the day you’re closing out.
  1. Review the day’s totals and confirm all expected transactions are present.
  1. Compare:
      • Practice totals (what should match your PMS production/ledger)
      • Deposit totals (what should match the bank deposit)
  1. Identify any voids/refunds and confirm they’re reflected correctly.
  1. Save or export the report (if needed) for your records.

What Happens Next

  • Reconciliation helps ensure what you processed matches what deposits to the bank.
  • Differences between practice totals and deposit totals are typically explainable (for example, fees).

You’ll Know It Worked When

  • You can explain every difference between PMS totals, practice totals, and deposit totals.
  • Your expected deposit matches what lands in the bank (within normal timing).

Common Issues

  • Totals don’t match: confirm the date range and check for late-settling transactions.
  • Refund/void missing: verify transaction status in transaction history.
  • Deposit not received yet: consider weekends/holidays and normal funding windows.

Need to refund, void, or post a transaction? See Manage Payments and Transactions.

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